As regular dishers know, we send a survey to every customer following their In-Store, Dish-n-Dash or DishDelivery session. You may not realize that we get over 1000 completed surveys each month… and we read every single one! Your feedback has been essential in helping us develop some of our new services and programs, including:
- Freezer Freedom: Our newsletter for those who prefer to “cook from frozen”
- You Deliver, Dish Delivers: Our free delivery program for new moms
- Dishing flexibility and Walk-in Wednesdays
And you bring up questions that make us think: Should crying babies be permitted at sessions? Could you have splitters’ utensils at the stations instead of just “fulls”? How much more would it cost to provide all (or some) organic ingredients? [Feel free to post a comment on these — or other — issues below].
But we have to admit, our favorite part of reading comments is seeing how important our service is in making your busy lives a little easier, healthier or simply more pleasant. Just look at a few of the actual, unedited comments that came in this week:
- “I’m so glad a friend took me to ‘Let’s Dish!’ As a working mother with two small children this has made our evenings less stressful and more enjoyable. My husband likes the meals and I like that everything’s already done. I wish I would have known about this when I was pregnant!” - Amanda
- “I’ve only been in twice and both times have been phenomenal! I told the staff that my dishing experience was quickly becoming the highlight of my month. The food is fabulous and requires so little thought on my part - which is wonderful when entertaining - and every time I go, I am greeted with such a friendly staff and a fun experience.     Let’s Dish is the greatest invention ever!!!” - Savannah
- “I am a total convert- love how this simplies my life at dinner time every day and frees me up to spend more time with my kids! ” - Chari
So please keep the feedback coming. What we’re doing well, we’ll strive to do more of. And where we drop the ball, we appreciate your letting us know!












4 Comments
The Fish Cakes were amazing - please continue these!! My super picky 4 yr old son, who rarely eats anything else other than mac n’ cheese and chicken nuggets not only LOVED these, but asked for them then next morning when he woke up. Instead I promised I would make my other batch that night. Again rave reviews. Both of my kids and family loved these.
Do you offer specials for people/families who are moving?
Thanks!
We had the Louisiana-Style Jambalaya last night. Not only was it delicious, it was quick, and easy clean up (one pot meal). My kids loved the andouille sausage.
Please bring back the pinto bean burgers! We love them and it’s been months since they’ve been on the menu. Every month, I eagerly check the next menu with the hope… but alas, still waiting!
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